FAQs - Hako Equipment

Where can I purchase Hako Industrial Cleaning Equipment from?

BHBW is the sole distributor for the Hako Industrial Cleaning Equipment ranging from scrubbing machines, Sweepers and High-Pressure Cleaning Equipment for all markets and cleaning applications.

How do I log in a service or report a breakdown of a Hako machine?

BHBW offers a Breakdown Call Login System on 0800010088, 24 hours a day 7 days a week.

How do I order spare parts for my current fleet of machines?

Please contact your local representative in your area or call 010 023 8700.

Can I rent a Hako machine?

BHBW has comprehensive financial offerings on all Hako Machines and is available as an Outright Purchase, Long term, or short-term rentals solutions.

Does Hako have a warranty on the Equipment.

At BHBW, we offer aftermarket Support on all Hako products. Hako has a 12-month warranty on all Industrial Machines. Parts Availability guaranteed for 10 years after discontinuation of a model.

On the Product Auto Scrubbers

What should I do if my Hako Autoscrubber is leaving water behind while being used?

Hako Auto scrubbers are equiped with high quality interchagable Squeegee blades. One would need to check for damage to the squeegee blades and replace if required. Due to the interchangeable feature on the squeegee blades one can reuse and rotate them up to four times.

What should I do if my Hako Autoscrubber is making a loud noise from the vacuum system?

Hako Auto scrubber has the latest technology in vacuum recovery systems, however one would need to check these possible areas: Solution Tank is full / Blockage in the pipes / Damaged vacuum fan due to no filter or recovery of high foam solution. Please contact your local representative in your area or call 0800010088 / 010 023 8700 for further assistance.

What should I do if the floor surface remains dirty or visible signs of stains?

Hako Autoscrubbers have various accessories and options on the scrub deck with use of cleaning detergents . A selection of floor pads, scrubbing brushes and cleaning detergents are available for various cleaning applications and surface types. Please contact your local representative in your area for a free on-site survey.

On the Product Sweepers

What should I do if my Hako Sweeper is creating dust while in use?

Hako Sweepers are equipped with a superior filtering system to handle and control dust in all applications (99,5% Dirt Particles .3 of a micron). Hako Sweeper has several wearable skirts and seals that need to be checked and replaced if needed. Please contact your local representative in your area or call 0800010088 / 010 023 8700 for further assistance.

How do I know what Hako Sweeper is the right machine for my application?

Hako offer a comprehensive range of Sweepers from manual sweepers for cleaning small areas to vacuum sweepers providing area performances of up to 4,350 m2 per hour, to the larger ride on sweepers that can cover up to 16,500 m2 per hour. Please contact your local representative in your area for a free on-site survey.

What should I do if my Hako sweeper is not picking up the debris?

Hako Sweeper is fitted with a main sweeping brush. With continuous use these brushes wear and should be checked before using the sweeper. If worn brushes should be replaced. Please contact your local representative in your area or call 0800010088 -/ 010 023 8700 for further assistance.

On the Product Water Jet Technologies ? High Pressure Equipment

What surfaces can I use my Hako high-pressure cleaning machine?

BHBW offer a complete selection of Hako Water Jet Technology to handle all types of high-pressure cleaning applications. High pressure cleaning will dislodge soilage and dirt of various surface types such as Asphalt, Concrete, Tile, Bricks, PVC, Steel, and Painted Surfaces.

What is the difference between Pressure and Flow Rate of a Hako high-pressure machine?

1. A- Pressure refers to the force of fluids exerted from the spray nozzle measured in Working Pressure (bar). BHBW offers high pressure unit ranging from 150bar - 1000bar Units. Flowrate refers to the amount fluids that passes through the spray nozzle measured in Flow Rate (litres/ hours or litres/ min). BHBW offers high pressure unit ranging from 540l/h – 3000l/h or 9l/m – 50l/m Units. Please contact your local representative in your area for a free on-site survey to determine the right machine for the application.

What should I do if my Hako high pressure system is leaking water or oil?

A- Hako high pressure systems are manufactured to world class quality standards. Should the system have any leaks , please contact your local representative in your area or call 0800010088 / 010 023 8700 for further assistance.

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